Finding out if a guest is a first time visitor

Topic Progress:

There are two very common ways to find out if a guest has visited the Care Center before.  It can be good to know both ways to ask to clear up confusion.

¿Ha estado aquí antes?

Have you been here before?

  • ¿ha estado? = have you been? (formal)
  • aquí = here
  • antes = before

¿Es su primera vez aquí?

Is it your first time here?

  • ¿es? = is it?
  • su = your (formal)
  • primera = first
  • vez = time (as in instance or repetition)
  • aquí = here


Stretch your mental muscles:

  1. Which question would a guest say “Sí” (yes) to if they are indeed a first time visitor?
  2. Which question would they say “Sí” to if they are NOT a first time visitor?


In the following topic you’ll see some guest responses.  Click “Mark Complete” to continue (if it is your first time completing this lesson) or “Next topic” if you have already marked this topic complete.

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